Legal

Privacy Policy

Effective Date: October 28, 2026

This Privacy Policy explains how Kebab N Wrap Inc ("Kebab N Wrap", "we", "us", "our") collects, uses, and protects your information when you visit our website or communicate with us by phone, chat, or SMS.

Information We Collect

We collect information you provide directly to us when you contact us through our website chat, call us, or text us. This may include your name, phone number, email address, and the content of your messages. We may also collect basic technical information such as browser type, device type, and pages visited.

How We Use Your Information

We use your information to:

• Respond to your questions and requests
• Process and confirm pickup and catering orders
• Send order updates, appointment or catering reminders, and customer care messages
• Send occasional updates about our menu, hours, and offers if you have opted in
• Improve our website and customer service

SMS Messaging and Mobile Information

By providing your phone number through our website chat and checking the consent box, you agree to receive SMS messages from Kebab N Wrap. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We do not sell, rent, or trade your personal information. We may share information only with service providers who help us operate our business (such as our CRM and messaging platform), and only as needed to provide services to you. These providers are required to keep your information confidential. We may also disclose information if required by law.

Data Security

We use reasonable administrative and technical measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We keep your information only as long as needed to provide our services, meet legal obligations, and resolve disputes.

Your Rights

You may request to access, correct, or delete your personal information by contacting us. California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. We do not sell personal information.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

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